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Workforce Analyst

Location:
Canada
Posted on:
30+ days ago
We are looking for a results oriented, team player to manage and monitor process associated with the scheduling and staffing of the telephone queues in a multi-channel, multi-tiered environment (phone calls, emails, walk-ins, faxes and letters) to ensure service levels are met by utilizing forecasts and scheduling software to ensure staff are scheduled and available....
Workplace Safety and Insurance Board



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